What can you do about Work Related Violence?

In many cases, conflict in the workplace just seems to be a fact of life. We've all seen situations where different people with different goals and needs have come into conflict. And we've all seen the often-intense personal animosity that can result. Work Related Violence

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The good news is that by resolving conflict successfully, you can solve many of the problems that it has brought to the surface, as well as getting benefits that you might not at first expect:

  • Increased understanding

  • Increased group cohesion

  • Improved self-knowledge

This new module is intended to provide candidates with a wider range of non-violent options for dealing with the most common scenarios involving physical contact in licensed premises.

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It does not offer a technique to cover every possible situation but provides a solid foundation in terms of knowledge and skills to further reduce risk to the customers and staff.

The fact that conflict exists, however, is not necessarily a bad thing: As long as it is resolved effectively, it can lead to personal and professional growth.